Dear Semi-Finalist
After lengthy deliberation and discussions with parties involved, the organizers have decided that this competition must be cancelled in total due to
the huge losses we have suffered due to Covid-19 with further special reference to the following: The sponsors withdrew their sponsorships in total
on the grounds of force majeure clauses in the agreements. This is understandable due to the losses suffered and the economic impact on the sponsors due to the pandemic.
In the competition rules (which all entrants agreed to by entering) it clearly states that:
The organizers of the competition is not responsible for any failure to perform its obligations under this agreement, if it is prevented or delayed
in performing those obligations by an event of force majeure such as, but not limited to, an act of God such as, but not limited to, fires, explosions,
earthquakes, drought, tidal waves, floods, pandemics; accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, natural
catastrophes, governmental acts or omissions, changes in laws or regulations.
Based on the above-mentioned, the organizers have the right to cancel the competition without reimbursing any entrant. Covid-19 had a detrimental
effect on the music industry (and economy at large). This is from a juridical point of view.
From an ethical point of view, we have decided to refund all semi-finalists the ZAR200,00 entry fee (per person). Although we are under no obligation
to do this, and despite the huge costs of hosting these live events across South Africa and Namibia, which will never be recovered, we feel that it is
the correct way to conduct business. Financially, nor juridically this makes any sense, but ethically, it does.
Thus, if you are a confirmed semi-finalist (whom participated in Durban, Cape Town, Pretoria, Johannesburg, Windhoek or Walvis Bay), you can
complete the below-mentioned contact form. Note: Only those who received an official e-mail in which you were notified that you are a semi-finalist,
can apply for a refund of ZAR200,00 entry fee per person. Quarter finalists who didn’t went through to the Semi-Finals cannot apply for a refund
seeing that the quarter finalists in any event would not have participated further in the competition and thus had no chance of winning any prices,
and received backing tracks worth over R2000 and had the chance to perform live. Note that repayments are to be made every second month-end,
and that the last payments will be made on 10 December 2024. No payments will be made after these dates, and no correspondence whatsoever
regarding this competition will be entered into after this date.
Semi-finalists who wishes to receive a refund must follow the following easy steps:
1. Print screen the original e-mail with the date and time in which it was confirmed that you were selected as a semi-finalist and save it as an
image.
(To print screen: On windows: Use the “Logo Key” + “PrtScn” button; On Mac: Press simultaneously “Shift”, “Command” and “3”)
2. Complete the below-mentioned form.